Frequently Asked Questions
Where do I buy tickets?
It is highly recommended to purchase your tickets on this website before showing up. Tours frequently sell out, and you can ensure your seats by buying early. You can always cancel with a full refund if you cancel 24 hours in advance.
You can also purchase tickets at the Austin Visitor Center or outside the bus. These methods are subject to availability.
We are a small locally owned and operated company. Our capacity is limited and Hop On Hop Off tickets sell out very quickly.
What is the difference between the Single Loop tour vs the Hop On Hop Off Tour?
We offer two different versions of the tour.
We offer a Single-Loop tour that lasts 75 to 90 minutes, depending on the traffic. You stay on the bus for the duration of the tour and do not get off at any of the stops. This is an excellent option if you are short on time or starting the tour later in the day.
The other type of tour is the All-Day Hop On Hop Off tour. This ticket is good for all day. It allows you to get off at any of our seven stops to explore the area independently. Then, you can get back on the bus the next time it comes around. See our “Schedule” page on this website for the exact times we are at each stop. Please be aware that there is limited availability for the All-Day Hop On Hop Off tour. The Hop On Hop Off tour can sell out quickly. Some days, we do not offer All-Day Hop On Hop Off tours.
We offer a Single-Loop tour that lasts 75 to 90 minutes, depending on the traffic. You stay on the bus for the duration of the tour and do not get off at any of the stops. This is an excellent option if you are short on time or starting the tour later in the day.
The other type of tour is the All-Day Hop On Hop Off tour. This ticket is good for all day. It allows you to get off at any of our seven stops to explore the area independently. Then, you can get back on the bus the next time it comes around. See our “Schedule” page on this website for the exact times we are at each stop. Please be aware that there is limited availability for the All-Day Hop On Hop Off tour. The Hop On Hop Off tour can sell out quickly. Some days, we do not offer All-Day Hop On Hop Off tours.
What days and hours do you operate?
Currently, we only operate from Thursday to Sunday.
If we are running a full schedule, our first tour starts at 10:00 a.m. from the Austin Visitor Center, and the last bus arrives around 5:30 p.m.
We are closed for certain holidays, including New Year’s Day, Easter Sunday, Mother’s Day, Thanksgiving, Christmas Eve, and Christmas Day.
We do not operate when we have certain weather events. Including, when we have thunderstorms or persistant rain forcast for the day. In addition, we do not operate when the weather is forecast to stay below 45 degrees.
Where does the tour start?
All tours start from the Austin Visitor Center located at 103 E. 5th Street.
Even if you are taking the All Day Hop On Hop Off tour, it is advisable to start at the Austin Visitor Center. The city prohibits marking our stops, so we want to ensure you don’t miss the bus due to uncertainty about the location. When you disembark, you’ll clearly see the pickup spot.
Even if you are taking the All Day Hop On Hop Off tour, it is advisable to start at the Austin Visitor Center. The city prohibits marking our stops, so we want to ensure you don’t miss the bus due to uncertainty about the location. When you disembark, you’ll clearly see the pickup spot.
Where do I park?
There is no customer parking directly in front of the new Visitor Center. However, metered street parking is available on 5th Street, alongside the Mexic-Arte Museum and across the street (north side of 5th Street). Additional street parking can be found along other nearby blocks, including Congress Avenue, at a rate of $2.40 per hour.
The Austin Visitor Center has partnered with Frost Bank to offer parking in the Frost Bank Parking Garage at: 401 E. 4th St., Austin, TX 78701 (Garage entrance at 406 Brazos & 112 E. 4th St.)
Visitors to the Austin Visitor Center can receive 1 hour and 10 minutes of free parking by scanning a QR code inside the Visitor Center. After the free period, the following rates apply: 1. Monday–Friday: $3 per additional 20 minutes. 2. Saturday & Sunday: $9.00 for up to 12 hours.
Double Decker Austin can not resolve any parking issues with this parking garage. That is between the Austin Visitor Center and Frost Bank.
The Austin Visitor Center has partnered with Frost Bank to offer parking in the Frost Bank Parking Garage at: 401 E. 4th St., Austin, TX 78701 (Garage entrance at 406 Brazos & 112 E. 4th St.)
Visitors to the Austin Visitor Center can receive 1 hour and 10 minutes of free parking by scanning a QR code inside the Visitor Center. After the free period, the following rates apply: 1. Monday–Friday: $3 per additional 20 minutes. 2. Saturday & Sunday: $9.00 for up to 12 hours.
Double Decker Austin can not resolve any parking issues with this parking garage. That is between the Austin Visitor Center and Frost Bank.
How much are the tours?
Our prices vary on the tour type and age.
For Single-Loop tours, an adult ticket is $34, children’s tickets (3 to 12 years old) are $22. Seniors (65+) are $32.
For the All-Day Hop On Hop Off tours, an adult ticket is $44, children’s tickets (3 to 12 years old) are $29. Seniors (65+) are $42.
For Single-Loop tours, an adult ticket is $34, children’s tickets (3 to 12 years old) are $22. Seniors (65+) are $32.
For the All-Day Hop On Hop Off tours, an adult ticket is $44, children’s tickets (3 to 12 years old) are $29. Seniors (65+) are $42.
Is smoking or drinking allow?
No smoking or drinking is allowed on the bus.
Do you operate in bad weather?
We do not operate when we have certain weather events. Including, when we have thunderstorms or persistant rain forcast for the day. In addition, we do not operate when the weather is forecast to stay below 45 degrees.
Are there ever any changes to the tour route?
Yes, there are frequent road closures due to special events or construction that cause us to change the route.
How can I contact Double Decker Austin?
You can call us at 512-596-2925